Survey

1. Do you read the return policy before making a purchase?

A. Always

B. Often

C. Sometimes

D. Never

2. Do you trust products sold by third-party sellers on major platforms?

A. Yes, if reviews are good

B. No, I prefer sold/shipped by the platform

C. It depends

3. Do you use coupons or discount codes when shopping?

A. Always

B. Often

C. Sometimes

D. Never

4. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

5. Do you listen to music or podcasts while shopping online?

A. Yes, usually

B. Sometimes

C. No

6. How much time do you typically spend on a single shopping session online?

A. Less than 15 minutes

B. 15-60 minutes

C. 1-2 hours

D. More than 2 hours

7. Do you feel stressed or overwhelmed by too many choices?

A. Yes, often

B. Sometimes

C. Rarely

D. Never

8. When shopping for electronics, what is most important?

A. Brand

B. Technical Specifications

C. Price

D. User Reviews

9. Do you prefer experiences (travel, concerts) over physical goods?

A. Yes, definitely

B. I value both equally

C. No, I prefer physical goods

10. How important are customer reviews to your purchasing decisions?

A. Very important

B. Somewhat important

C. Not important